IX
Billing
Your plan, credits, and payments.
This page shows you where to manage your Proferex subscription, how to check your AI credits, and how to buy more.
Manage your subscription
Click your name at the bottom of the sidebar and choose Billing.
Proferex opens your billing page at our payment provider, Stripe. There you can:
- Update your card or other payment method.
- See and download your invoices.
- Change or cancel your subscription.
For our plans and prices, see Pricing.
AI credits
AI credits pay for the Tracker Agent. Each reply uses credits for the work it does: a quick answer costs a little, and longer research costs more.
Your plan adds credits every month, including on yearly plans. Plan credits you don't use don't carry over.
To see your balance, click your name at the bottom of the sidebar. The menu shows your credits. For more detail, choose Account and open the AI Credits tab.
When your balance reaches zero, the Tracker Agent pauses until you buy more credits or your plan refills.
Buy more credits
If you need more credits before your plan refills, buy them on the same AI Credits tab, under Buy more credits.
- Drag the slider to choose an amount between $10 and $500, in $5 steps. Every $1 buys 100 credits, so $25 buys 2,500.
- Click Buy. The button shows the credits and the price, for example Buy 2,500 credits for $25.
- Pay at Stripe. You come back to the AI Credits tab, and the credits are added as soon as the payment clears, usually within a minute.
Bought credits never expire. The Tracker Agent uses your monthly plan credits first, and only uses bought credits when those run out.
Next step
Open Billing and check that your payment method is up to date.