# Manual Conversions > Add conversions your offer source reported but Proferex never received, one at a time or from a file. This page shows you how to add conversions by hand, for the times your offer source has a sale that never reached your postback URL. That happens when a postback was set up wrong for a few days, when an offer source only gives you a report instead of a postback, or when a network confirms sales late. Each conversion you add goes through the same rules as a postback: it finds its campaign, lander, and offer from the click ID, uses the offer's payout if you leave the payout empty, and is ignored if Proferex already has it. You need the Proferex click ID of each conversion. If you send `{clickid}` to your offer source, it is in their conversion report, usually in the sub ID column. --- ## Open Add conversions Go to **Tracker → Tracker Settings**, open **Click/Conversion Log**, and choose **Conversions**. Click **Add conversions**. ![The Click/Conversion Log with Conversions selected, the Add conversions button next to Fetch Data, and the Conversions Log with three rows tagged Manual](/images/docs/conversion-log-manual.jpg "Conversions you add by hand carry a Manual tag") --- ## Add one conversion Use **One conversion** to add a single sale. ![The Add conversions dialog on One conversion, with a click ID, a payout of 12.50, Offer currency, transaction ID ORDER-1001, Type set to Conversion, the date 28 October 2026 at 4:20 PM New York time, and Send to traffic source unticked](/images/docs/manual-conversions-single.jpg "Add a single conversion") | Field | What to enter | |---|---| | **Click ID** | The Proferex click ID from your offer source's report. Required. | | **Payout** | What you earned. Leave it empty to use the offer's **Payout**. | | **Currency** | **Offer currency** uses the offer's currency. Pick another if the payout is in a different one. | | **Transaction ID** | Your offer source's ID for the sale. Fill it in so the conversion can never be added twice. | | **Type** | **Conversion** for the first sale, or **Upsell** or **Rebill** for an extra one. See [Upsells and Rebills](/docs/tracker/upsells-and-rebills/index.md). | | **When it happened** | The date, time, and timezone of the sale. Leave it empty to use right now. | | **Send to traffic source** | Tick it to pass the conversion on to the visitor's traffic source. Leave it off if the traffic source already has it. | Click **Review** to check the conversion before it is added. --- ## Add many from a file or a paste Use **Upload or paste** to add up to 100 conversions at once. Click **Choose CSV file**, or paste rows straight from a spreadsheet. **Download template** gives you a file with the right columns. ![The Upload or paste tab with four pasted rows: an upsell, a repeated first conversion, a rebill, and a row with only a click ID, the Timezone for conversion_time set to New York, and Send to traffic source unticked](/images/docs/manual-conversions-bulk.jpg "Paste rows from your offer source's report") ``` click_id,payout,currency,transaction_id,kind,conversion_time 3f2b8c1e-5a4d-4c2b-9e1f-7a6b5c4d3e2f,12.50,USD,ORDER-1001,primary,2026-10-27 14:30 3f2b8c1e-5a4d-4c2b-9e1f-7a6b5c4d3e2f,4.00,USD,ORDER-1002,upsell,2026-10-27 14:35 9a1c7e2d-4b3f-4e8a-8c1d-2f6e5b4a3c21,,,,, ``` | Column | What it holds | When it's empty | |---|---|---| | `click_id` | The Proferex click ID. Required. | The row is refused | | `payout` | What you earned, such as `12.50` | The offer's payout | | `currency` | A three-letter code, such as `USD` | The offer's currency | | `transaction_id` | Your offer source's ID for the sale | One conversion of each kind per click | | `kind` | `primary`, `upsell`, or `rebill` | `primary` | | `conversion_time` | When the sale happened | Right now | Only `click_id` is required. You can also paste a plain list of click IDs, one per line, with no header. The first row names the columns, in any order. Proferex also understands the names offer sources often use in their exports: `subid`, `sub_id`, `cid`, or `click` for the click ID; `revenue`, `amount`, `sum`, or `value` for the payout; `tid`, `txid`, `order_id`, or `transactionid` for the transaction ID; and `time`, `date`, `datetime`, or `timestamp` for the time. Commas, semicolons, and tabs all work as separators. ### conversion_time Write the time the way the table shows. **Timezone for conversion_time** says which timezone those times are in. | You write | Proferex reads | |---|---| | `2026-10-27 14:30` | 2:30 PM on 27 October, in the timezone you pick | | `2026-10-27 14:30:15` | The same, to the second | | `2026-10-27` | Midnight at the start of 27 October, in the timezone you pick | | `2026-10-27T14:30` | The same as with a space | | `2026-10-27 14:30Z` | 2:30 PM UTC, whatever timezone you pick | | `2026-10-27 14:30-04:00` | 2:30 PM at four hours behind UTC, such as New York in summer | | `2026-10-27 14:30+0530` | 2:30 PM at five and a half hours ahead of UTC, such as India | A time with its own offset, like the last three rows, ignores the timezone you pick. Use that form when your offer source's export includes the offset. --- ## Review before adding **Review** checks every row and shows what will happen, before anything is added. ![The review step with 1 ready, 2 heads up, and 1 that won't be added: an upsell that adds another conversion, a repeat that will be skipped, a row with a conversion time in the future, and a ready row using the offer's default payout](/images/docs/manual-conversions-review.jpg "Check each row before it is added") | Status | What it means | |---|---| | **Ready** | The row is added as shown. | | **Heads up** | The click already has a conversion. The message says whether this row adds another one or is skipped as a repeat. | | **Error** | The row won't be added. The message says why, such as an unknown click ID, a time in the future, or a time before the visit. | Each row shows the campaign and traffic source of its click, so you can check you have the right one. Click **Back** to fix the rows, or the **Add** button, such as **Add 3 conversions**, to add every row that isn't an error. The last step shows how many were added and which were skipped as already there. --- ## What a manual conversion does - **It counts like a postback.** A first conversion counts in **Conversions**, and its revenue appears on the day you gave it, within a minute. Conversions dated a long time back can take a little longer to show. - **It carries a Manual tag** in the **Click/Conversion Log**, so you can always tell it apart from one your offer source sent. - **It is never counted twice.** The same click with the same transaction ID and type is skipped. Without a transaction ID, a click gets one conversion of each type. - **It doesn't use up offer caps.** Caps limit live traffic, and these sales already happened. - **It adds a CPA charge** on a CPA campaign, on the day of the conversion, the same as a postback. See [Costs](/docs/tracker/costs/index.md#cpa-cost-lands-on-the-conversion-day). - **It stays in Proferex** unless you tick **Send to traffic source**. Ticked, the traffic source's **Upsells and rebills** setting decides, as it does for a postback. Your piggyback postbacks are not called. --- ## Add conversions with your AI app Agent Chat and your connected AI app can add conversions for you. Paste rows from your offer source's report and ask, for example: "Add these conversions. The times are in New York time." The assistant checks the rows first and tells you what will happen. Nothing is added until you confirm. See [Agent Chat](/docs/ai-assistant/agent-chat/index.md) and [Connect Your AI App with MCP](/docs/ai-assistant/mcp/index.md). --- ## Next step Compare last week's conversions in your offer source's report with the **Conversions** log, and add any that are missing.